Privacy Policy



Last Updated: July 29, 2025

Crannis Technology Services Ltd. (trading as CTS Electrical Services) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and process your personal data in compliance with the General Data Protection Regulation (GDPR) and UK data protection laws.


1. Data We Collect

We may collect the following personal data:

  • Contact Information: Name, email address, phone number, and address provided via our contact form, email, or phone enquiries.
  • Technical Data: IP address, browser type, and device information collected via cookies and analytics tools.
  • Service-Related Data: Details related to electrical services requested or provided, such as project specifications or billing information.


2. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide quotes or services.
  • Improve our website and services through analytics.
  • Comply with legal obligations, such as maintaining records for tax purposes.


3. Legal Basis for Processing

We process your data based on:

  • Consent: When you submit a contact form or agree to cookies.
  • Contract: To fulfill service agreements or quotations.
  • Legal Obligation: To comply with UK regulations.
  • Legitimate Interests: To improve our services and website functionality.


4. Data Sharing

We do not share your personal data with third parties except:

  • With service providers (e.g., payment processors) acting as data processors under strict confidentiality agreements.
  • When required by law or to protect our legal rights.


5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.


6. Your Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time.

To exercise your rights, contact us at privacy@crannistech.co.uk.


7. Contact Us

For questions about this Privacy Policy, contact: Crannis Technology Services Ltd. Email: help@crannistech.co.uk Phone: 01793 629 629